Your bank app and your order page can seem to disagree. They are usually describing different stages.
The words
- Pending. A hold. The money is reserved but not yet taken.
- Posted. The charge is final.
- Reversed. A hold or charge has been removed.
Why you might see two
A hold and the final charge can both appear briefly. Orders that ship in parts can also generate more than one charge.
When to act
- Wait a few business days for holds to drop.
- If a posted charge matches no order, call your bank using the number on your card.
Independent guidance. SupportiveDigi is not Temu. This article is general information, and we cannot make decisions about your orders.