You should know what a call involves before you dial. Here is the plain version.
Free to use
All our articles and checklists are free to read. You never need to call to use them.
On a paid call
- Time to describe your situation without being rushed.
- An ordered list of options with what each involves.
- Help wording a short request and choosing evidence.
- Follow-up calls about the same problem.
The price
We tell you the price before you agree. We never charge without your clear consent.
[Add your actual price list here, for example: first call, follow-up call, and what each includes.]
What is outside our reach
- We cannot approve refunds, replacements or changes. Only Temu can.
- We cannot see or log in to your account.
- We never ask for passwords, codes or full card numbers.
- We cannot promise a particular outcome.